What are 3 Ways to Know the Best Service Provider for AC Repair?

Dec 23, 2022

As a home or business owner, peak-performing HVAC systems are critical, especially during the hot summer and frigid winter. Therefore, it is essential to have a local AC repair service provider in your contact list to call should any concerns arise. The last thing you want is to scramble at the last minute and end up with a shoddy maintenance specialist, so it is wise to get one in your pocket in advance. We suggest looking into these three green flags when hunting for an AC repair company. If a company has all three aspects under its belt, they are considered a reliable, reputable company that you can call! 

3 Green Flags for an Amazing AC Repair Service Provider

Customer Referrals & Reviews

When a company performs an outstanding service, the recipient will be excited, grateful, and want to share their experience with those they want to have the same opportunity. As with any business, especially in the service industry, referrals and reviews are the company’s lifeblood. Therefore, when looking for an AC repair service provider, you will want to dig into their reviews. 

The best option is to be referred to an AC repair service provider by family, friends, neighbors, or colleagues who received a service similar to what you need. They will be able to provide you with an accurate depiction of the company’s service, quality, and professionalism. If that is not an option, we suggest taking a look at their online reviews. There are various online resources where customers can leave comments or service ratings. Of course, we advise looking at the overall picture rather than focusing on a single review, as some people can be bitter for illegitimate reasons. If the prevailing opinion is that the company performs high-quality work, they are worth reaching out to. 

HVAC Industry Credentials 

While some repair people or jack-of-all-trades may claim experience in working on HVAC repair, they can’t hold a candle to the rigorous training of becoming an AC repair service provider. Respectful and successful companies ensure their staff is highly trained through industry-standard educational requirements. The key certifications you should look for in AC companies are factory authorization, NATE, and Energy Star certifications. 

Local Company Experience 

We understand that new companies have to start somewhere, but reliable, efficient, and quality service is the most crucial aspect an AC repair service provider can supply to its customer. That is where experienced companies take the lead. When companies have been servicing an area for decades, you can rest assured that their business is in it for the long haul and is built on quality service. 

Plus, with experienced companies come seasoned technicians. When a company is composed of veteran and new technicians, you see two things. First, those veteran employees are still there because they love their work, and their company treats them well. Second, those newbies are bringing new life to the company to ensure it continues to thrive as aging employees retire. This circle of knowledge and experience is what a company should look like; if they do, it is a green light in hiring! 

Apollo Heating & Air Conditioning is Your Local AC Repair Service Provider

At Apollo Heating and Air Conditioningwe are committed to being your first choice as an AC repair service provider. We offer top-of-the-line service, maintenance, products, and documentation in Kennewick, Pasco, Richland, and beyond! Curious how we stand out from the crowd? Keep reading!

Take a Peek at Our Reviews

Apollo Heating & Air Conditioning is proud to have built strong relationships within our community through impeccable service and professionalism, as seen in our 4.7-star rating on Google Reviews. Just take a look at one of our reviews!

“I called Apollo at 10:30 AM realizing that our A/C was not working, on a day that was to be 99 deg. Obie L arrived by about 2 pm and troubleshot and repaired our unit and had it going by 3:30. He was incredibly friendly and professional and I very much appreciated a job well done! I have always called on Apollo to help us with our heating and cooling needs and will continue to do so.” – Tim & Sue Schwisow

Review Our HVAC Industry Credentials

We firmly believe proper education and continued training are critical to supplying premier services to our customers. That is why our technicians are factory-authorized dealers. What does that mean? Factory Authorized Dealers must perform to rigorous national standards consistently and continually to qualify for factory endorsement. Additionally, they participate in extensive factory training on technical aspects of equipment installation, maintenance, and repair.

However, we don’t just stop there. Apollo Heating and Air Conditioning hold Energy Star certification, NATE certification, and IGSHPA certification for geothermal design and installation. Plus, we received the Carrier President’s Award in 2018 and 2019! 

Read Our Story of Helping Customers 

Located in Kennewick, Washington, our team of highly trained professionals offers 1000 years of collective experience. Since 1982, we have been serving our customers in the Tri-Cities, giving us over 40 years of in-depth knowledge of the area, the people, and what works best for our local community. Curious about your journey? Learn more about our story today!

Schedule Your HVAC Service Today

Please complete our contact form if you are ready for an experienced AC repair service provider to repair or replace your HVAC unit. Need regular maintenance, but always forget to make an appointment. We recommend a Scheduled Planned Service Agreement on your new or existing home comfort system. This service ensures that your system receives regular maintenance, diagnostics are performed for early detection of problems, and your unit is always running at peak efficiency.